Presenters and Moderators

Peter Hatinen	Dr. Justin Anderson	Larry Hause	Ann Kinkade	Jamie Richardson
Fredrikson & Byron	JSA Advising, LLC	Hause Family Business Transitions	Family Enterprise USA	White Castle Restaurants

Lisa Maguire	John Wenande	Ryan Huber	Tomas Holtberg	Sandra McNeely
Woods, Fuller, Shultz & Smith, PC	Eide Bailly, LLP	BankWest	Avera	Abbey Group

Chris Young	Tom White	Mike Keller	Tim Tracey	Carleen Shilling
The Rainmaker Group	Haws Corporation	USD	Berenstein Global Wealth Management	Eide Bailly, LLP

		Celebration Luncheon Summary pdf with Dr. Jerry Johnson, Dr. Bob Tosterud, Dr. Robert Reinke, and Dr. Tim Habbershon
Martin Palmer
Palmer Candy Co.

Biographies

Doug Box, Box Family Advisors, Dallas, TX

Doug Box was the youngest of four sons of legendary industrialist and patriarch, Cloyce K Box.   The Box Family controlled a number of public and private companies with interests in the oil & gas, cement manufacturing, real estate and farming industries.  Doug grew up and worked for his father in his family’s business for most of his life. 

Following graduation from the University of Texas at Austin in 1981, Doug went to work for CKB Petroleum in the oilfields of Oklahoma.  Doug learned the oil business from the ground up. 

After the Box Family joined forces with the Trammell Crow Family in 1985 to build the Box Crow Cement Company near Dallas, Texas, Doug worked in the family-owned cement business for a number of years.

In 1997 and following a disputatious four-year family ordeal, Doug led the sale of his family’s oil and gas interests, known as Box Energy Corp.  During the next 5 years Doug retired to spend time with his family.  Then in 2002, Doug returned to graduate school to earn an MBA at Baylor University, graduating with honors in 2004. 

In 2005, Doug discovered that his greatest passion was working with and helping family members navigate the difficult terrain often presented by the family enterprise.  In an effort to leverage his many life lessons learned the hard way, Doug pursued the formation of a consulting practice, which he devoted to helping family businesses succeed.  He formed Box Family Advisors, LLC in 2005 as a consulting practice to help family-owned enterprises with conflict management, succession planning and family meeting facilitation.  Doug returned to school once again in 2009 to earn another master’s degree at the SMU Center for Conflict Management and Dispute Resolution.

Doug is married and has 3 children.  He enjoys sports, golf and music. 

Peter Hatinen, Fredrikson & Byron, Minneapolis/St Paul, MN

Peter is a shareholder in Fredrikson & Byron’s Trusts & Estates Group. He joined the firm in 2003, after practicing for three years in Boston, Massachusetts. He  assists individuals, families, and businesses with a variety of tax, estate planning, and business matters. Peter advises clients regarding wills and trusts, tax planning, buy-sell agreements, family partnerships, business succession, charitable gift planning, asset protection, and probate and trust administration. 
Peter also works with foundations and other nonprofit organizations on a range of issues, including choice of entity, obtaining and maintaining tax-exempt status, compliance with state and federal regulations, governance, and mergers

Dr. Justin Anderson, JSA Advising, LLC, Minneapolis/St Paul, MN

Dr. Justin Anderson has passion and talent for unlocking core potential and maximizing people’s strengths. He specializes in sport and performance psychology, organizational psychology (primarily with family-owned and privately held businesses), and counseling psychology through positive psychology principles. Justin is also a Certified Trainer in the Process Communication Model (PCM) from Kahler Communications.
Throughout his career, Justin has consulted with many individuals, businesses, and families. Prior to working in the family business and family wealth domain, he was employed by several NCAA Division I Universities as a sport psychology consultant. Justin has an undergraduate degree in Psychology with a minor in Business from the University of Minnesota-Duluth, a Master’s degree in Education/Sport Psychology from Boston University, and a Doctorate in Counseling Psychology from the University of St. Thomas (MN). Justin is a licensed sport psychologist in Minneapolis/St. Paul, MN.

Larry Hause, Hause Family Advisors, Minneapolis, MN

Larry has extensive experience in helping families transition and continue their family businesses by helping them solve their unique family business challenges.   Growing up in a family business, Larry learned firsthand many of the benefits and challenges of being part of a family-owned company.  Larry is a graduate of the University of Nebraska-Lincoln College of Law, J. D., 1984 and South Dakota State University, B. A., 1979.  He also serves on the faculty of the Family Firm Institute.  Larry also provides family business transition services, board development, and trustee-beneficiary-family business guidance through Hause Family Business Transition Services, LP.

Larry is the recipient of the Family Firm Institute's 2010 Interdisciplinary Award, recognizing outstanding achievement in the advancement of interdisciplinary services to business families.  He has also written the book, The Balance Point:  New ways business owners can use boards. 

Ann Kinkade, Family Enterprise USA, Minneapolis, MN

Ann Kinkade brings over two decades of business experience, working exclusively with business-owning families in a variety of contexts for over a decade. In 2009, Ann launched Family Enterprise USA (FEUSA), the nation’s first non-profit, advocacy group dedicated to addressing family enterprise public image and public policy issues. Before this, Ann’s passion and commitment to the family business industry was demonstrated by successfully building a highly-regarded, university-based membership organization, teaching at the graduate, undergraduate and professional levels, advising one-on-one with family businesses and continuing her own professional development in the field.

Since committing to the family enterprise field as a vocation, Ann has attended, presented and led numerous conferences and educational seminars on a variety of topics related to family enterprise success including governance, leadership, succession planning, communication, interpersonal and family relations among others. She serves or has served on several family business boards, nonprofit boards, and has reviewed three published family business books and numerous published articles. In 2005 she was awarded the Family Firm Institute’s (FFI) Certificate in Family Business Advising and was also recognized as an FFI Fellow.

Jamie Richardson, White Castle Restaurant, Columbus, OH

Jamie Richardson is an “Ultimate Craver” who took his love of White Castle hamburgers to its logical extreme, joining the White Castle home office team in 1998.  Jamie serves as Vice President, Corporate Relations, responsible for government affairs, shareholder relations, public relations and community relations.   Prior to this role, Jamie served as Director of Marketing.   Jamie’s craving for White Castle was nurtured during time he spent working on the business as part of the J. Walter Thompson Detroit advertising agency team, where he also had assignments on a range of accounts like Domino’s Pizza, Tenneco Automotive and Carhartt Outdoor Apparel.    Jamie presently serves on the board of trustees for the American Red Cross of Greater Columbus, the Conway Family Business Center, the Kiwanis Club of Columbus, the National Council of Chain Restaurants, the Ohio Restaurant Association, the YMCA – Central Ohio and Siena Heights University.  Jamie also volunteers time at St. Vincent’s Catholic Church in Mount Vernon as part of the Parish Finance Committee and as Pack Leader for Cub Scouts Pack 332.    He is a graduate of Siena Heights University where he majored in business administration, and Ohio Dominican University where he earned his MBA degree.  Jamie and his wife Kate live in Mount Vernon, Ohio and have five children, Brendan, Chloe, Mary Grace, Maggie and Finn. 

Lisa Maguire, Woods, Fuller Law Firm, Sioux Falls,SD

Prior to working at the firm, Lisa Maguire clerked for the South Dakota Second Judicial Circuit Court and worked as a staff attorney for the United States District Court for the Northern District of Iowa.

Lisa is a member of the Second Circuit Bar Association, the State Bar of South Dakota, and the American Bar Association. She is the Past President of the Sioux Falls Estate Planning Council, a member of the Sioux Falls Area Community Foundation Grants Committee, on the Board of Directors for the USD Law School Development Council, a member of the University of South Dakota Planned Giving Council, a member of the Sioux Empire United Way Community Impact Division - Disabilities Impact Team, and Secretary of Dakota Kids, Inc. Lisa also serves on the Help!Line Center’s Spirit of Volunteerism Awards committee.

When she is not practicing law, Lisa volunteers at the Hawthorne Elementary School. In addition, her hobbies include travel, physical fitness, and training for body building competitions

John Wenande, Eide Bailly LLP, Sioux Falls,SD

John has more than 38 years of public accounting experience providing various consulting services to clients, including business and individual tax planning, business valuation and litigation support for economic damage cases, business acquisitions and sales, business succession planning, transaction structuring and divorce planning. Among his career highlights, John has prepared business valuations for more than 200 companies for estate and gift purposes, litigation and buy-sell agreements. He has also testified in state and federal court more than 75 times for litigation support purposes.

John's community involvement is truly admirable. From serving meals for the less fortunate, to coaching softball, baseball and basketball and serving on church and school committees John has nearly done it all. In recognition for his outstanding service, the South Dakota CPA Society awarded him its Public Service Award. In his remaining free time, John stays busy spending time with his eight children and growing number of grandchildren. A favorite family activity is boating on Lake Okoboji. John also loves cheering on his favorite college football teams he's a die-hard Nebraska Cornhuskers and Notre Dame Fighting Irish fan.

Ryan Huber, BankWest, Mitchell,SD

Ryan joined BankWest’s Mitchell team in 2005 as a Trust and Investment officer and was promoted to branch president in 2008.  Prior to working for BankWest, he spent eight years in investment services at First National Bank in Mitchell.  Ryan earned his business degree from Dakota Wesleyan University, where he majored in business administration with an emphasis in finance.  A life-long Mitchell resident, Ryan has a sincere interest in helping his customers and his community achieve financial success. He serves as president of the Mitchell United Way board of directors and as a finance committee member with the Holy Family Catholic Church. In his free time, he enjoys hunting, golfing and spending time with his wife, Anne, and their three children.

Tomas Holtberg, Avera, Sioux Falls, SD

Tomas Holtberg, MA, LPC-MH, QMHP
Tomas earned his Master of Arts degree in Counseling from the University of South Dakota.  He is also currently pursuing a Ph.D. in Counseling from the University of South Dakota.  Tomas has worked as an inpatient and outpatient therapist, providing individual, group, and family therapy to children, adolescents, and adults.  His areas of clinical experience and interest include disruptive behavior disorders in children and adolescents, as well as anxiety, depression, and family and relationship issues.

Sandra McNeely, The Abbey Group, Rapid City, SD

Sandra Shirk McNeely and her husband, Michael McNeely, are owners of Abbey Legacy, in Milwaukee, Wisconsin and Rapid City, South Dakota, a firm that provides general management, succession and planning services, and facilitation of meetings to family businesses.

Prior to joining Abbey Legacy, Sandra McNeely served as the Director of the Marquette University Center for Family Business working with family businesses ranging in size from ten employees to over one thousand employees with annual revenues ranging from two million to over one hundred million dollars.

She received an MBA in Finance from Central Michigan University and a Bachelor of Social Science in Public Administration from Pennsylvania State University.  Ms. McNeely is also a Certified Financial Planner, a Certified Association Executive, a member of the United States Association for Small Business and Entrepreneurship and the Family Firm Institute.  She has served as an adjunct faculty member in Entrepreneurship at Marquette University and as adjunct faculty at Lincoln College in Bloomington, Illinois in Accounting and Business Management.

Chris Young, The Rainmaker Group, Bismarck, ND

Chris Young is the Founder of The Rainmaker Group, Inc – a North Dakota-based consultancy founded in 2000 with the mission of helping people and teams maximize their full potential. The Rainmaker Group helps organizations select, retain, and inspire the right talent for the job, implement performance systems, and shape their desired culture. Chris has an undergrad and masters in Economics from North Dakota State University. After graduate school, Chris worked as a commodity trader and has been part of several startups and has advised businesses for the past 15 years on how to maximize their human capital potential. Chris is married to his wife of almost 20 years and has a 14 year old daughter, Gracynn, and 11 year old son, Macauley.  Chris and his family live in Bismarck, North Dakota.

Tom White, Haws Corporation, Rapid City, SD

Tom White was promoted to President of Haws Corporation in 2010 after serving in several sales and operations roles since he began his career there in 1993.  In 2007, Tom created a family council in an effort to secure the business for future generations of family members and began to shift the business management towards meritocracy.  From this, an active Board of Directors was established and the business focus shifted to growth and diversification

Haws Corporation  was founded in 1906 by Luther Haws, the inventor of the drinking fountain.  Haws added emergency drench showers and eyewashes to its product mix in the early 1950s as demand developed for industrial first aid.  In 2007 Haws launched a new customized safety service business, Haws Engineered Solutions to offer designs and services tailored for its most demanding industrial customers. 

In addition to its US headquarters, Haws has offices in Switzerland, Singapore, and Brazil.  Haws products can be found in parks, schools, universities, and any number of commercial and industrial settings.  Haws is the most widely specified brand among architects and engineers in both of its product categories. 

Tom earned a B.S. in Economics from the U.S. Naval Academy.  He is one of two family members from the fourth generation who are involved in the daily operation of the business. 

Mike Keller, University of South Dakota, Vermillion,SD

Dean Michael “Mike” Keller is a native of Webster, S.D. He received a B.S. in education from USD in 1970 and a Juris Doctorate degree from USD in 1974. He went on to a successful career in the financial services industry until returning to USD in 2002.

Tim Tracey, Bernstein Global Wealth Management, Minneapolis/St Paul, MN

As a Financial Advisor with Bernstein Global Wealth Management, Tim’s practice is focused on providing investment planning for families and family businesses. 

Tim earned his Masters of Business Administration from the Harvard Business School and his Bachelors Degree from Columbia University, majoring in History/Political Science. 

Prior to joining the firm, Tim was the CEO of a medical technology company, COO of a biometric company that did a successful initial public offering on NASDAQ, and the founder/CEO of an electronic payments service bureau.  Prior to being an entrepreneur and his work in technology, Tim’s corporate experience includes: Vice President of a British multinational, De La Rue with responsibility for the western hemisphere, along with marketing and finance assignments at Honeywell and AT&T.

In the community, Tim has served on a number of non-profit organizations:  Board of Directors for Hired, Inc., President of the Harvard Business School Club of Minnesota, and the Wayzata School District Financial Advisory Board.  Tim is an Eagle Scout who continues in that tradition as an Assistant Scout Master for a local Boy Scout troop. Tim has been an adjunct professor of Economics at both St. Olaf College and Hamline University.

Tim recently celebrates his 25th anniversary with his wife Mary who is a corporate tax accountant.  When not at work, Tim can be found at his son’s sporting events, or biking, skiing, and canoeing.  A long time resident of Wayzata, Minnesota, Tim has two sons; Derek who graduated from the University of Wisconsin – Madison and now is working for US Bank and Miles who is a sophomore at Wayzata High School and active on the school soccer and swimming team.

Bernstein is Wall Street’s largest independent research firm and our private clients benefit from the breath and depth of its research.   Bernstein has been managing money since 1967 and currently manages over $80 billion for its private clients

Martin Palmer, Palmer Candy Company, est. 1878, Sioux City, IA

Martin (Marty), 5th generation family leader of the Palmer Candy Company, has been the company’s President and CEO since age 23.  The company launched in 1878, operates as not only one of America’s oldest candy companies and has one of the longest span of family ownership in the United States. 

Marty obtained degrees in both Civil Engineering and Business Administration from the University of Colorado.  He has a lifetime of commitment to the company and his family and returned to Siouxland to begin working for the family business.

During the past thirty years, the Palmer Company has transformed it’s self from a small regional manufacturer and candy wholesaler to a strong producer selling 13 of the largest 15 food retailers in the country.  The operation now operates two manufacturing facilities totaling 300,000 sq ft. in the Sioux City community.  In the past decade alone, Palmer Candy has tripled in size both in pounds produced and sales.  

Marty has been active within his industry serving on the NCA (National Confectionary Association) board of directors. He served two terms as an NCA Vice President, Membership Chairman, and as Convention Chairman.  Marty has been active with the AWMA (American Wholesaler Marketer Association) serving as a board member and President of the Young Executive Group.  Over the years Marty received many industry recognitions, including the Young Executive Of  The Year award and was recognized as an AWMA Industry Diplomat.

He has also been very involved in his hometown of Sioux City IA serving as Chairman of the Sioux City Chamber of Commerce, Chairman of the St. Luke’s Regional Medical Center, President of the Prairie Gold Area Boy Scouts Region, President of Sioux City Public Schools Foundation as well as many other posts throughout the years.  Like many family business owners, Marty believes that it is the privilege as well as the responsibility of multi generational employers to assist strongly in the community in which their operations are based. 

(Top of page)

Sessions

The Constructive Use of Conflict  (... it might just save the family firm)
Doug Box, MBA, MA

Conflict is a fact of life.  There is no less need for conflict management today than there was 30 years ago.  Family relationships provide the most intense setting for conflict and therefore the greatest opportunity to manage conflict more constructively.  This presentation will encourage the listener to embrace the notion that the practice of constructive conflict is an essential skill set in managing the family firm and can pay huge dividends in your personal relationships. Attendees will leave with a greater understanding of:

• Constructive conflict behavior starts from ‘within’
• Examine your own attitude/perspectives about conflict
• Don’t overdo avoidance – too much avoidance leads to bigger problems in the long run
• Conflict often presents an unseen opportunity – look for ways to capitalize
• The key to “staying in conflict” is to stay out of fear

The “Values” of Transition: How your family values can influence family harmony, business success, and sustainable wealth for future generations.
Dr. Justin Anderson, Psy.D., L. P. and Peter Hatinen, P. A.

Have you ever considered how wealth, power, and/or control can negatively affect your family heirs?  Have you ever reflected upon what tools, traditions and family values that you currently rely on to enhance your success and make your family great?  If you are like most family business owners, you aren’t spending a lot of time reflecting on these questions, or if you do, they likely go left unanswered.  This highly engaging session will present convincing new research around successful transitions and provide several real world examples of how families are beginning to incorporate values-based succession planning.  The examples will shed light on how family values can influence the health, well-being, and success of future generations.  Finally, it will outline a process for how your family can harness its own family values and begin to incorporate those into your own estate plan and/or business transition.  Participants who attend will be able to:

• See compelling statistics on how trust, communication and values are at the core of successful transitions.
• Complete a brief survey to assess their own values around “money”. 
• Experience real examples (videos and case studies) from other families who are moving through transitions. 
• Learn the necessary steps to develop a “values-based” succession planning processes for your own family

Developing Policies to Guide Your Family Business Decisions
Sandra McNeely, MBA, CAE

While developing policies may not be the most exciting task on your long list of things to do, taking the time to develop and implement them can lead to gratifying results for your family and your family business.  Policies can clearly articulate the role of family members inside and outside of the business, how/if family members in future generations can become involved in the business, family compensation criteria, share ownership and countless other issues impacting family businesses.  Participants in this session will:

• Learn the value of creating and implementing policies.
• Discover approaches to developing policies.
• Learn types of policies needed in the family business.

The Balancing Point
Larry Hause

Finding the balance point in your family business means discovering where the owner’s values, needs and goals are integrated with those of the managers.  “Balancing” is the act of integrating these ownership and management interests. Understanding the balance point is the key to running a successful business, and transitioning the balance point is the key to transitioning the business successfully. Attendees will leave with a greater understanding of:

• Discuss the unique challenge family businesses face as well as examples of pragmatic solutions
• Learn how to identify, understand and resolve the differences  of family members with minimal adverse impact on the business, management and the ownership group
• Uncover a fresh and thought-proving perspective on the role of boards in private business

Is There an Elephant in the Room?  Understanding the signs, symptoms, and effects of addiction.
Tomas Holtberg, MA, LPC-MH, QMHP

Over the past twenty years, attitudes and opinions regarding addiction have shifted from being viewed as personality flaws or character defects, to a chronic disease model.  This gradual shift has helped reduce some of the stigma involved in seeking help for addiction.  However, addiction remains a topic that is misunderstood, mischaracterized, or avoided.  No one is immune from the devastating impact addictions can have on individuals, families, and organizations. 

This training will provide the learner with information on the following:

• Symptoms, causes, and risk factors of addictions.
• Effects and complications of addictions.
• Tests, diagnoses, and treatment of numerous addictions
• Coping, support, and prevention of addictions.

From White Castle to the White House
Jamie Richardson, & Ann Kinkade

Jamie, White Castle’s Vice President of Government and Shareholder Relations shares the story of how America’s first hamburger chain upholds its values and maintains its culture in the context of government affairs, public relations and community engagement.  Ann and Jamie will provide an update on the advocacy work of Family Enterprise USA, the nation’s only nonprofit group advocating for a broad range of public policy issues affecting the success of family enterprises.   Attendees will leave with a greater understanding of:

• The importance and uniqueness of family firms and their contributions to the U.S. economy and society
• Survey highlights from FEUSA’s national family enterprise survey conducted in Fall 2011
• The story of White Castle and an inside perspective behind the passion that has driven the family company for 90 years!
• How White Castle frames public policy issues in the context of family, ownership and business

Making Two Years Last a Lifetime
Tim Tracey, Bernstein Global Wealth Management

Today's historically low interest rates and unusual estate tax situation (the temporary tax legislation that Congress passed last December) have created a rare opportunity for families to benefit from tax-reducing wealth transfer strategies. Join us as we explore the implications of today's unusual environment for family business owners. For many families, the planning they start now could benefit generations to come.

The Strategic Use of Your Advisors  (Some Do’s & Don’t's’)
Doug Box, MBA, MA

Outside advisors to the family firm come in many different forms and flavors; some are attorneys, financial planners, psychologists or consultants, etc.  Each of these professions offers a unique set of strengths and weaknesses.  Doug will draw upon his personal experience of using advisors to point out a number of pitfalls that family business owners can fall prey to and how to avoid these kinds of mistakes when using outside advisors. Attendees will leave with a greater understanding of: 

• If You Don’t Have A Trusted Advisor – Get One!
• Beware of Co-Dependence
• Beware of “Scope Creep”
• All Advisors Have Some Bias - You Have A Right To Know What It Is – Ask Them!
• You Have The Right To know What Potential Conflicts of Interest Your Advisors Have – Ask Them!
• If Your Advisor Makes a Mistake - Don’t Freak Out! – Stay Positive
• If Your Advisor Makes a Big Mistake – Do Freak Out